Operational & Technical Support

 

From berths & bunkering to repairs, parts & maintenance plans – your access to fast, effective shore-based support from the highest qualified Master Mariners and Marine Engineers for 360° Operational & Technical Support.

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General Operational & Technical Office Support

 

N

Refit and Repair Planning and Assistance

 

N

Inventory Control

 

N

Technical Documentation Control

 

N

Insurance – sourcing, negotiations and maintenance

 

N

Planned Maintenance

 

N

Yacht mail & packages – forwarding services

 

N

Spares & Equipment – purchase and shipment

 

General Operational & Technical Office Support

A yacht in operation is providing supreme excellence of service to it’s owner and guests. The performance of the yacht and the crew has to be exceptional, this is what is expected to be delivered. In order to ensure that the yacht and crew can deliver this exceptional service JMS Ltd provides shore side assistance. JMS Ltd has experts on-hand 24-hours a day to provide assistance and advice to all our Captains and crews. We are based in the South of France and through our partner in Florida and Palma we can provide a local service on both sides of the Atlantic for all necessary Operational & Technical Support.

Insurance

JMS Ltd. works with a large selection of the world’s very best providers it can help owners benefit from very competitive premiums and coverage. Whether it is for the hull and machinery or crew medical and liability, the JMS team negotiates with a network of professionals, on behalf of the owner, for the most appropriate type of insurance cover. Cover is also reviewed and tendered for annually to avoid the increased premiums staying with the same company each year can often result in.

Refit and Repair Planning Assistance

For captains and engineers that wish to manage their own refits, JMS Ltd will provide a structure to plan a refit or a large project and will provide office based assistance to enable the crew to monitor the progress, budget and quality of the project. Should the owner / captain wish for JMS Ltd. to run the project, JMS Ltd provides a separate project management service for new build and refits. This is a separate service to, and requires a separate quote to this proposal.

Refit Project Management

At the request of the Owner or Captain, JMS Ltd. can provide a quote to carry out the project management for a large refit / repair. JMS will prepare the technical specification, tender to shipyards and contractors, negotiate shipyard agreements and oversee the refit monitoring time, quality and budget. Depending on the time required on the project JMS Ltd can appoint a full-time or part time Project Manager to oversee all project work. The appointed on-site engineer supervises the project Manufacturers, Shipyards and Service Engineers all around the world so getting the right person for the job, on time and on budget is rarely an issue.

Planned Maintenance

A planned maintenance system increases the safety and reliability of any yacht, significantly reducing the risk of Operational Performance failure. To ensure the full team are prepared and drilled on all aspects of maintenance and safety, JMS Ltd. ,working together with the Crew, can set up planned maintenance procedures in accordance with Manufacturer’s Guidelines, Classification Society Regulations and Flag State requirements. Managers also make regular yacht visits to ensure vessels are being maintained to the very highest of standards within the area of Operational & Technical Support.

Technical Documentation Control

JMS Ltd. is using a system that gives access to records and essential technical documentation both to the crew and the team ashore. JMS Ltd. can also file and record up-to-date records of all the technical documents, drawings and manuals for your vessel.

Purchasing and Shipment Spares and Equipment

JMS Ltd. has a significant network of supplier contacts all over the world and the volume discounts it benefits from as a result are all passed on to the owner. When purchasing replacement equipment for the vessel, whether it’s minor items such as rope or more expensive engine parts, JMS Ltd. can locate and deliver as requested and at competitive prices.

Forwarding Services of Ships Mail and Packages

When vessels are changing moorings on a frequent basis and sometimes spending long periods away from shore, JMS Ltd. can collect and distribute all post, packages, documents and certificates on the Crew’s behalf.

Inventory Control Assistance

JMS Ltd. has a simple and effective system to help control and manage yacht inventories. Training can also be given to the Crew so they can set up and supervise all aspects of the day-to-day running of the vessel.

N

General Operational & Technical Office Support

 

N

Refit and Repair Planning and Assistance

 

N

Insurance – sourcing, negotiations and maintenance

 

N

Planned Maintenance

 

N

Inventory Control

 

N

Yacht mail & packages – forwarding services

 

N

Spares & Equipment – purchase and shipment

 

N

Technical Documentation Control